Privacy policy
Privacy policy
# AZONE LUXE
**Last Updated:** 26 October 2026
At **AZONE LUXE**, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our imported handbags, or contact our customer support team.
By using our website, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
### 1. Information We Collect
We may collect the following categories of information when you use our website or place an order.
**Personal Information**
- Full name
- Email address
- Phone number
- Billing and shipping address
**Order and Transaction Information**
- Products purchased and order history
- Order confirmation and delivery details
- Payment status and transaction references
Payments may be processed through third-party payment providers. We do not intend to collect or store complete payment-card details on our own systems unless expressly disclosed and handled through an appropriately secured payment system.
**Technical Information**
- IP address
- Browser type and device information
- Website usage data
- Cookies and similar technologies, subject to applicable consent requirements
### 2. How We Use Your Information
AZONE LUXE may use your information to:
- Process and confirm orders for handbags and accessories.
- Arrange shipping, delivery, and order tracking.
- Process payments, refunds, and eligible returns.
- Respond to customer inquiries and provide support.
- Send essential order and service notifications.
- Detect fraud, prevent unauthorized transactions, and protect our website.
- Improve our products, services, website functionality, and customer experience.
- Meet legal, tax, accounting, and regulatory obligations.
- Send promotional messages where permitted by law and, when required, with your consent.
You may opt out of promotional communications at any time using the unsubscribe option or by contacting us. Essential transactional messages may still be sent when necessary to fulfil an order or meet legal obligations.
### 3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, understand website traffic, and improve performance.
Depending on the tools we use, these technologies may include:
- Essential cookies required for website operation.
- Preference cookies that remember your settings.
- Analytics cookies that help us understand website usage.
- Advertising cookies used to measure campaigns or personalize marketing.
Where required by law, we will request consent before using non-essential cookies. You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
### 4. Sharing Your Information
We do not sell your personal information to third parties in exchange for money. We may share relevant information with trusted service providers when necessary to operate our
